In Reply to: thanks Allen posted by nzer on Thursday, 1. February 2001 at 07:05 Bali Time:
nzer
My wife and I have stayed in 312 which is ground floor up near the front by the best of the pools. It suited us well.
If you wanted to guarantee a deluxe room you can email the hotel & ask how much extra.
Failing that you can do what I have previously. Find out the room number you want & email the hotel saying you are coming back to them again & you want the same room as last time.
If you don't like the room allocated to you as ROH, complain straight away and they will generally do their best to satisfy you.